Hotel Policy

1 - Check-in time and policies
Check-in time: After 2:00 pm
Check-out time: 12:00 noon

2 - Early arrivals and late departures

If your arrival is early in the day and you prefer immediate access to your room, we recommend reserving for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night will guarantee access until you leave the Hotel. If you choose not to reserve, we will be glad to store your bags and make our fitness facilities available for you to freshen up.

3 - Guaranteed reservations and deposits
At Golden Silk Hotel, a guaranteed reservation assures you of a room even if you check in late (after 6:00 pm). If a room is not available, we will arrange your accommodation in another hotel at our expense, and provide transportation to and from the Golden Silk Hotel as reasonable. All reservations made through the web site must be guaranteed to a major credit card. Certain arrival dates and rates may require a deposit. Please check for full deposit requirements at time of booking.

 4 - Cancellation policy
Cancellations for a hotel room reservation must be received by 12 noon on the day prior to the expected day of arrival, and may differ by arrival date and room type. If cancellation of a guaranteed reservation is not received by the required date, the Hotel will charge for one night's accommodation. For details of cancellation policies and deposit requirements, please check at time of booking.

5 - Credit cards
The following cards are accepted at the Hotel:
   - American Express
   - MasterCard
   - Visa
   - JCB
   - Dinner Club

6 - Children policy
   - Child under 6-year old: free of charge.
   - Child from 6-year old or extra Adult: surcharge $25/person/room/night